| Key Features | Dialer | interAct |
| Connects your IP Phone to MS Outlook | √ | √ |
| Click-to-Dial | √ | √ |
| Click-to-Chat | √ | |
| Click-to-Email | √ | |
| Highlight & Dial from Web pages, Email and more | √ | |
| Unified Search (MS Outlook, Active Directory, Business Systems) | √ | |
| Inbound Caller Identification | √ | |
| Call History Management | √ | |
| Presence & Chat | √ | |
| Personal Phonebook | √ | |
| Smart Tag Dialing | √ |