ConsoleBasics

A professional Operator interface designed exclusively for Cisco UC Platforms

	You can have... • LDAP Integration • Queue Indicators • Supervisor Display • XML / HTML Presence • XML Whisper paging • Real-Time & Historical Reporting	You get... • Advanced feature-set • To reduce Inbound call answer times • To connect with the right contact the first time • To achieve and maintain top quadrant service levels • To reduce calls to voicemail

Solutions

Enterprise Console: Industry leading Operator Console with intelligent call routing, intuitive UI, enhanced directory, paging and many other features.

Enterprise Supervisor: Simple intuitive interface for Graphical and Real-time reporting of Enterprise Console(s)

Enterprise System Monitor: Real-time view of Enterprise Console center

Enterprise Wallboard: Display stats of Enterprise Console on monitors/desktops

Enterprise Accessibility: For blind or partially sighted Operators